Order Cancellation

Tami.ae makes every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order, please let us know. Tami.ae is will not cancel or change orders already in process at the florist, en-route or delivered.Same-day orders are processed immediately, and usually cannot be changed. If you are calling about an order that is scheduled to be delivered on the same day, you can reach us +971 585 600 161. No change in delivery instructions will be entertained by Tami.ae prior to 2 working hours of the time of delivery and acknowledged by our Customer support team (domestic). No change of any kind in the delivery requests will be entertained for any international order 48 hours before the scheduled delivery of the order unless confirmed by our Customer Service team on email (international deliveries). Tami.ae will not cancel any order unless informed 24 hours (domestic) / 48 hours (international) prior to the delivery date.

Notwithstanding anything contained herein the Terms and Conditions, any Discount Voucher issued to you by Tami.ae can be used only once and will expire thereafter, even if the order/delivery is unsuccessful.

Note: A refund will be processed by Tami.ae in the event Tami.ae determines that the cancellation of the order is due to Tami.ae’s incapability of fulfilling the order.